CinexAI ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at thecinexai.com and related services.
We collect information you provide directly, including:
We also collect usage data automatically, such as IP address, browser type, pages visited, and feature usage patterns to improve platform performance.
We use collected information to:
Your data is stored on secure, encrypted servers. We implement industry-standard security measures including SSL encryption, access controls, and regular security audits. Your brand assets and production materials are never shared with other clients or used to train models for other brands.
CinexAI integrates with third-party AI services (including fal.ai, ElevenLabs, Runway, and others) to provide generation capabilities. Data passed to these services is subject to their respective privacy policies. We only share the minimum data required to fulfil your production requests.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting hello@thecinexai.com. Some data may be retained for legal compliance purposes.
Depending on your location, you may have rights including access, correction, deletion, and portability of your personal data. To exercise any of these rights, contact us at hello@thecinexai.com.
For privacy-related questions or concerns, please contact us at: hello@thecinexai.com